+27 11 346 5321 info@vibrantconcepts.co.za 35 Fricker Road Illovo, Sandton, Johannesburg, 2196, RSA

IT Technical Support

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IT Technical Support

We provide technical assistance to both individuals and companies in support of hardware and software. We help users troubleshoot a specific information technology related problem. With adequate security controls in place, VIBRANT GLOBAL CONCEPTS offers technical support to securely and productively do the job without creating security exposure. Our work involve helping users deal with technical problems, maintaining backups and security infrastructure and also helping workforce to connect remotely. Our information technology support service can be outsourced to companies providing you with break-fix support, proactive support or fully-managed support.

At VIBRANT GLOBAL CONCEPTS, we have extended our information technology support service to also cater for customer service. This support is offered in service of the technological products you provide to your clients. This is simply a combination of technical support and practical customer service. This service is carefully delivered to ensure that your clients achieve a positive experience with your organisation.

Why Choose Us For IT Technical Support?
We offer multi-level information technology support services.
We provide both attended and unattended access support.
We fix all information technology issues including, but not limited to:
- troubleshooting hardware, software, server maintenance.
- viruses, malware, security breaches.
- data backups.
- password recovery and access issues.
- remote and hybrid enablement.
- monitoring, health checks.
- help desk, service desk, technical support.

Get In Touch

SUITE A | 35 Fricker Road Illovo, Sandton, Johannesburg, 2196, South Africa


+27 11 346 5321

+27 79 519 9905

+27 78 699 9396